Refund Policy

Last updated: 4/6/2026
 

At Terrapin Bistro, we aim to provide a great experience for all of our guests.
 

Events & Tickets

For events such as paint & sip nights or special experiences:

• All sales are final unless otherwise stated

• If you are unable to attend, please contact us as soon as possible

• We may offer rescheduling or credit at our discretion
   

Reservations

Reservations do not require payment unless specified. If you need to cancel or adjust a reservation, we ask that you notify us in advance.
 

Food & Drink

Due to the nature of our business, we do not offer refunds on food or drink purchases. However, if there is an issue with your order, please let us know during your visit so we can make it right.
 

Contact Us

If you have any questions or concerns, please reach out to us:

Terrapin Bistro
terrapin.bistro@gmail.com